Terms of service
OVERVIEW
Welcome to Douce Pluie. The terms "we", "us", and "our" refer to Douce Pluie. Douce Pluie operates this website and online store, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”).
Douce Pluie is powered by Shopify, which enables us to provide the Services to you.
By visiting our site and/or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service ("Terms"), including additional policies referenced herein and available by hyperlink.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use any Services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence in Canada, or that you have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using our Services.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website.
We have made every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will be completely accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction.
All product descriptions and pricing are subject to change at any time without notice.
SECTION 4 – ORDERS AND BILLING
We reserve the right to refuse or cancel any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order.
If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
SECTION 5 – PRICES AND PAYMENT
Prices for our products are subject to change without notice.
Unless otherwise stated, prices do not include applicable taxes, shipping costs, or import duties.
You agree to provide valid payment information and authorize us to charge the payment method used for your purchase.
SECTION 6 – SHIPPING AND DELIVERY
Delivery times provided on our website are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors beyond our control.
Once an order has been handed over to the shipping carrier, the responsibility for delivery rests with the carrier.
SECTION 7 – RETURNS AND REFUNDS
All returns and refunds are governed by our Return & Refund Policy available on our website.
Customers must review this policy before requesting a return.
SECTION 8 – INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, graphics, text, images, and website design, is the property of Douce Pluie or its licensors.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
SECTION 9 – OPTIONAL TOOLS
We may provide access to third-party tools over which we neither monitor nor have any control.
You acknowledge that we provide access to such tools “as is” and “as available” without any warranties.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating the content or accuracy of these sites and we do not warrant or have any liability for third-party materials or websites.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
Douce Pluie is powered by Shopify, which enables us to provide our online store and services.
However, any purchases made through our website are transactions directly between you and Douce Pluie.
Shopify is not responsible for any aspect of the sales between you and Douce Pluie.
SECTION 12 – PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 13 – ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions.
We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 14 – PROHIBITED USES
You may not use the site or its content for any unlawful purpose including but not limited to:
• violating laws or regulations
• infringing intellectual property rights
• transmitting malware or harmful code
• collecting personal information of others
• spamming, phishing, or fraudulent activity
SECTION 15 – TERMINATION
We may terminate or suspend access to our Services immediately without notice if you violate these Terms.
SECTION 16 – DISCLAIMER OF WARRANTIES
All products and services provided through this website are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Douce Pluie shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our Services or products.
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Douce Pluie and its affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law.
SECTION 19 – GOVERNING LAW
These Terms of Service and any agreements whereby we provide Services shall be governed by and interpreted in accordance with the laws of Canada and the applicable provincial laws.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Business Name: Douce Pluie
Website: https://doucepluie.com